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AXXIUMS

PRIVACY POLICY
Last Updated: April 29, 2026
Table of Contents

  1. Introduction

  2. Scope of This Privacy Policy

  3. Eligibility and Use by Minors

  4. Information We Collect

  5. Health Information and Protected Information

  6. How We Use Information

  7. How We Share Information

  8. Cookies, Analytics, and Similar Technologies

  9. Your Privacy Choices and Rights

  10. Data Retention

  11. Security Practices

  12. Maryland and Virginia Privacy Rights

  13. Third-Party Links and Services

  14. Changes to This Policy

  15. Contact Us

1. INTRODUCTION
AXXIUMS INC (“AXXIUMS,” “we,” “us,” or “our”) owns and operates websites, digital platforms, telehealth systems, online forms, patient communication tools, and related services (collectively, the “Service”).
AXXIUMS is an elite functional psychiatry, sexual health, weight loss, and performance-focused medical group serving patients in permitted jurisdictions, including Maryland and Virginia.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service.
By using the Service, creating an account, scheduling an appointment, or otherwise interacting with AXXIUMS, you acknowledge this Privacy Policy.
2. SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to personal information collected through:

  • our website

  • patient intake forms

  • telehealth platforms

  • appointment scheduling systems

  • email, phone, text, and chat communications

  • payment systems

  • mobile-compatible services

  • advertising and analytics technologies

This Policy does not replace separate medical privacy notices that may apply to care delivered by licensed providers.
3. ELIGIBILITY AND USE BY MINORS
The Service is generally intended for adults age 18 or older, unless a minor is legally authorized to receive services under applicable law or uses the Service with valid parent/guardian consent.
We do not knowingly collect personal information directly from children under 13 through the public-facing website.
If you believe a child has submitted information improperly, contact us and we will review and take appropriate action.
4. INFORMATION WE COLLECT
We collect information you provide directly, information collected automatically, and information from third parties.
A. Information You Provide
Examples include:

  • name

  • date of birth

  • address

  • email address

  • phone number

  • emergency contact information

  • insurance information (if applicable)

  • payment information

  • government ID for identity verification

  • uploaded files or documents

  • messages sent to us

  • health history and intake responses

B. Health and Wellness Information
Depending on the services used, we may collect:

  • medical history

  • psychiatric history

  • symptoms

  • medications

  • allergies

  • weight and metabolic data

  • sexual health concerns

  • lab results

  • treatment goals

  • lifestyle and nutrition information

C. Automatically Collected Information
When you use the website, we may automatically collect:

  • IP address

  • browser type

  • device type

  • pages visited

  • time on site

  • referral source

  • clicks and interactions

  • approximate location based on IP address

D. Information from Third Parties
We may receive information from:

  • payment processors

  • pharmacies

  • laboratories

  • clinicians

  • scheduling vendors

  • analytics providers

  • identity verification vendors

  • referral partners

5. HEALTH INFORMATION AND PROTECTED INFORMATION
Certain health information may be subject to federal and state privacy laws, including HIPAA where applicable.
Licensed providers and affiliated clinical entities may maintain separate medical records and Notices of Privacy Practices.
AXXIUMS uses health-related information only as reasonably necessary to:

  • provide care

  • coordinate treatment

  • process prescriptions

  • facilitate lab testing

  • improve operations

  • comply with legal obligations

We do not sell protected health information.
6. HOW WE USE INFORMATION
We use personal information for legitimate business and healthcare purposes, including to:
Service Delivery

  • create accounts

  • schedule appointments

  • conduct telehealth visits

  • coordinate prescriptions

  • coordinate lab testing

  • provide customer support

Clinical Operations

  • review eligibility for treatment

  • communicate with clinicians

  • maintain records

  • support patient safety

Payments

  • process transactions

  • detect fraud

  • issue receipts

  • manage billing matters

Communications

  • confirmations

  • reminders

  • follow-up messages

  • service notices

  • newsletters or promotions (where allowed)

Improvement and Analytics

  • understand website performance

  • improve user experience

  • optimize operations

  • evaluate marketing effectiveness

Legal and Safety

  • comply with law

  • respond to legal requests

  • prevent misuse or fraud

  • protect rights, safety, and property

7. HOW WE SHARE INFORMATION
We may share information with the following categories of recipients as reasonably necessary:
Healthcare Providers

  • physicians

  • nurse practitioners

  • therapists

  • clinical staff involved in your care

Pharmacies and Laboratories
To process prescriptions or testing ordered by a licensed provider.
Service Providers
Companies that help us operate the Service, including:

  • scheduling tools

  • hosting providers

  • secure messaging vendors

  • payment processors

  • analytics vendors

  • customer support systems

Legal / Compliance
If required by law, subpoena, court order, licensing authority, fraud prevention, or safety concerns.
Business Transactions
In connection with merger, financing, acquisition, sale, or restructuring, subject to applicable safeguards.
We do not sell your protected health information.
8. COOKIES, ANALYTICS, AND SIMILAR TECHNOLOGIES
We may use:

  • cookies

  • pixels

  • session storage

  • analytics tools

  • ad measurement tools

These tools help us:

  • remember preferences

  • improve website performance

  • measure traffic

  • understand user behavior

  • market our services

You can manage cookies through your browser settings.
Disabling cookies may affect site functionality.
9. YOUR PRIVACY CHOICES AND RIGHTS
Subject to applicable law, you may request to:

  • access certain personal information

  • correct inaccurate information

  • request deletion where permitted

  • opt out of marketing emails

  • opt out of promotional texts

  • request limits on certain data uses where required by law

To unsubscribe from marketing emails, click the unsubscribe link.
To stop texts, reply STOP.
Clinical communications may still be sent when necessary.
10. DATA RETENTION
We retain information for as long as reasonably necessary to:

  • provide Services

  • maintain records

  • comply with healthcare laws

  • resolve disputes

  • enforce agreements

  • meet tax/accounting obligations

Retention periods vary based on the type of data and legal requirements.
11. SECURITY PRACTICES
We use reasonable administrative, technical, and physical safeguards designed to protect information.
However, no system is 100% secure. Internet transmission and electronic storage always involve some risk.
You are responsible for maintaining the confidentiality of your login credentials and securing your devices.
12. MARYLAND AND VIRGINIA PRIVACY RIGHTS
Residents of Maryland and Virginia may have additional rights under applicable state law, including certain rights to:

  • confirm processing of personal data

  • access personal data

  • correct inaccuracies

  • request deletion

  • obtain a portable copy where applicable

  • opt out of targeted advertising or certain profiling where required by law

To exercise rights, contact us using the information below.
We may need to verify identity before processing requests.
We may deny requests where permitted by law.
13. THIRD-PARTY LINKS AND SERVICES
The Service may link to third-party websites or tools.
We are not responsible for the privacy practices of third parties. Review their policies separately.
14. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically.
When changes are made, we will revise the “Last Updated” date.
Material changes may be communicated by website notice, email, or other appropriate means.
15. CONTACT US
AXXIUMS INC
1301 West 7th Street Unit 1485
Frederick, MD 21702
Email: contact@axxiums.com
AXXIUMS

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