Last Updated: April 29, 2026
Introduction
AXXIUMS INC., including its subsidiaries, affiliates, branded programs, and related services (“AXXIUMS,” “we,” “us,” or “our”), owns and operates websites, digital platforms, mobile experiences, telehealth portals, wellness programs, communication tools, and related services (collectively, the “Platform” or “Service”).
This Consumer Health Data Privacy Policy (“CHD Policy”) applies to the extent required under applicable state law, including laws governing consumer health data in jurisdictions such as Maryland, Virginia, and other states that may adopt similar protections.
This CHD Policy supplements our general Privacy Policy, Terms of Use, and any applicable Notice of Privacy Practices. If there is a conflict between this CHD Policy and our Privacy Policy, this CHD Policy controls to the extent required by applicable law.
This CHD Policy generally does not apply to Protected Health Information (PHI) governed by HIPAA when handled by covered entities or business associates in that capacity.
What Is Consumer Health Data?
“Consumer Health Data” generally means personal information that identifies or can reasonably be linked to a consumer and that relates to physical health, mental health, reproductive health, disability status, biometric data, health-related services, diagnoses, treatment, prescriptions, or efforts to seek healthcare.
Examples may include:
-
Mental health screening responses
-
Weight loss program participation
-
Sexual wellness inquiries
-
Medication preferences
-
Symptom checkers or assessments
-
Therapy interest forms
-
Reproductive health interests
-
Biometrics and wearable data
-
Location data suggesting healthcare visits
-
Browsing activity on health-related pages
Collection of Consumer Health Data
We collect Consumer Health Data depending on how you interact with us, what services you request, and what information you choose to provide.
1. Information You Provide Directly
Examples include:
Identity & Contact Information
-
Name
-
Email address
-
Phone number
-
Mailing address
-
Emergency contact information
Demographic Information
-
Date of birth
-
Gender identity
-
Pronouns
-
State of residence
-
Race/ethnicity where voluntarily provided
Health & Wellness Information
-
Medical history
-
Mental health history
-
Sexual health concerns
-
Weight and metabolic goals
-
Medication history
-
Supplements used
-
Sleep patterns
-
Exercise patterns
-
Nutrition preferences
-
Symptom questionnaires
-
ADHD/autism screening data
-
Mood, anxiety, trauma, executive functioning data
Payment & Transaction Information
-
Billing address
-
Payment method tokens
-
Purchase history
Uploaded Content
-
Photos
-
Lab reports
-
Medical documents
-
Insurance cards
-
Government ID for verification when necessary
2. Information Collected Automatically
When you use our Platform, we may automatically collect:
-
IP address
-
Browser type
-
Device identifiers
-
Operating system
-
Referring URLs
-
Time spent on pages
-
Click activity
-
Approximate geolocation
-
App interactions
-
Cookies and analytics identifiers
Where permitted by law, visits to health-related pages may be considered Consumer Health Data.
3. Information From Third Parties
We may receive information from:
-
Licensed healthcare providers
-
Laboratories
-
Pharmacies
-
Payment processors
-
Identity verification vendors
-
Advertising or analytics partners (where permitted)
-
Referral partners
-
Public databases where lawful
How We Use Consumer Health Data
We may use Consumer Health Data for the following purposes:
Service Delivery
-
Create and manage your account
-
Provide telehealth and wellness services
-
Coordinate provider communications
-
Deliver prescriptions or wellness products
-
Schedule appointments
-
Verify eligibility and location for state licensure compliance
Clinical & Operational Support
-
Intake screening
-
Triage services
-
Risk management
-
Safety escalation
-
Care coordination
-
Recordkeeping
-
Quality assurance
Improvement & Innovation
-
Improve Platform usability
-
Develop new products and programs
-
Measure outcomes
-
Research trends using de-identified data
Communications
-
Appointment reminders
-
Care follow-up
-
Program updates
-
Support responses
-
Security alerts
Marketing (With Required Consent Where Applicable)
-
Offers related to our programs
-
New wellness launches
-
Relevant educational campaigns
You may opt out of marketing communications at any time.
Sharing of Consumer Health Data
We do not sell Consumer Health Data for monetary compensation.
We may disclose Consumer Health Data only as reasonably necessary and permitted by law:
With Healthcare Providers
To enable evaluation, treatment, prescriptions, coaching, or referrals.
With Vendors & Service Providers
Examples:
-
Cloud hosting providers
-
Secure messaging platforms
-
Analytics vendors
-
Payment processors
-
Customer support vendors
These parties are contractually required to safeguard data.
Legal & Safety Reasons
We may disclose information if necessary to:
-
Comply with law
-
Respond to valid subpoenas or court orders
-
Prevent fraud
-
Protect health or safety
-
Address emergencies or threats of harm
Corporate Transactions
If AXXIUMS is involved in merger, acquisition, financing, or sale of assets.
Sensitive Categories We May Process
Depending on services used, we may process:
-
Mental health data
-
Sexual wellness data
-
Reproductive health data
-
Medication history
-
Substance use disclosures
-
Neurodevelopmental screening data
-
Biometric identifiers
-
Government ID verification data
Where required, we will request consent before collecting or sharing such data.
Consumer Health Data Rights
Residents of states with applicable privacy laws may have rights including:
Right to Know
Request whether we collect your Consumer Health Data.
Right to Access
Request a copy of data we hold.
Right to Delete
Request deletion, subject to legal retention obligations.
Right to Correct
Request correction of inaccurate information.
Right to Withdraw Consent
Where consent is required, you may revoke future consent.
Right to Appeal
If we deny your request, you may appeal.
How to Exercise Rights
Submit requests to:
Email: privacy@axxiums.com
Mail:
AXXIUMS INC.
1301 West 7th Street Unit 1485
Frederick, Maryland 21702
We may need to verify your identity before processing requests.
Data Retention
We retain Consumer Health Data only as long as reasonably necessary for:
-
Providing services
-
Compliance with legal obligations
-
Clinical documentation
-
Fraud prevention
-
Dispute resolution
-
Security monitoring
Retention periods vary by data type and applicable law.
Cookies & Tracking Technologies
We use cookies, pixels, and similar tools to:
-
Keep you logged in
-
Improve functionality
-
Analyze performance
-
Measure campaigns
-
Personalize experiences where permitted
You may control cookies through browser settings.
Security
We use reasonable administrative, physical, and technical safeguards designed to protect your data, including:
-
Encryption
-
Secure storage
-
Access controls
-
Role-based permissions
-
Monitoring systems
-
Vendor due diligence
No system is completely secure.
Maryland & Virginia Residents
Residents of Maryland and Virginia may have additional rights under applicable privacy statutes. We honor rights requests consistent with those laws.
Minors
Our services are generally intended for adults unless expressly designated otherwise (such as teen programs with lawful parental/guardian consent where required).
We do not knowingly collect Consumer Health Data from children in violation of applicable law.
Changes to This Policy
We may update this CHD Policy periodically. Material changes will be posted with a revised “Last Updated” date.
Contact Us
If you have questions about this Consumer Health Data Privacy Policy:
AXXIUMS INC.
1301 West 7th Street Unit 1485
Frederick, Maryland 21702
Email: privacy@axxiums.com
General Support: contact@axxiums.com